– Get to #KnowYourCustomer

For a long time, I had been a proponent of textbook styled strategies, methodologies and principles on business administration and leadership. In big corporations, no initiative would be approved or considered unless it has supporting Read More …

– Limit #distractions to avoid #burnout

The last thing an entrepreneur eager to develop their business want to hear is advise to slow down to avoid burnout. For many, their busyness is not deliberate, but circumstances forcing them to have less Read More …

– Let us try to find a way to win

When wrestling difficulties of expanding the business, protecting it against major setbacks that could result in its premature closure, may be the last thing and least priority on the owner’s mind. Documentaries have been created Read More …

– The Disloyal #Loyalty Reward Programmes

Our poorly performing economy means many consumers will continue experiencing hardships and increasingly look for bargains and specials wherever they could find them. Loyalty programmes promoted by many companies will now become the focus, with Read More …

– Be good to customers and generous to loyal ones

When economic hardship increases and prolongs, chivalry often dies. It’s as if the root of all successes is in rudeness, officiousness, generalisations and all other nasty “nesses” out there. Perhaps we worship materialism and its Read More …

– Unprecedented #Unemployment Levels

Mahlamba Ndlopfu, not Houston, we have a problem! According to Statistics South Africa’s Quarterly Labour Force Survey, the official unemployment rate is now 29.0% for the second quarter of 2019. This figure represents a percentage Read More …