– Do not let fear stunt your success
Fear is uncomfortable, even to the brave. The discomfort can invoke anxiety or motivation in us causing us to act against or in line with that fear. Many tend to wish, pray or run away Read More …
Category: Performance Improvement
#Knowledgeable staff, a magnet to customers
Nothing is more magnetic and attractive to customers than having readily available staff with good knowledge of the company’s offerings, an attentive ear, a good understanding of the customer’s concerns and gentleness in their engagement Read More …
#Ready to serve?
The other day, I received notice from my bank advising me of the new electronic filing (e-filing) requirements of South African Revenue Service (SARS). Effectively, SARS is now blocking any submission or processing of payments Read More …
#What have you done today?
Rebuilding our economy is no longer just a passphrase but should be every adult citizen’s priority and focus of current efforts despite the employment status. Leaving it to others to resolve our economic malaise would Read More …
#Business Management and #Spirituality
Many of us loathe invoking spirituality and God in our business affairs and discourse owing to the sensitivity and divisive nature of such matters. Even if there may be some tolerance by some in welcoming Read More …
#Authentic selling is difficult
Selling is not for everyone. Sales is complex and an art, if not a science on its own. By selling, I am not referring to underhand deals based on bending of “rules”, though even that Read More …
