– Let us try to find a way to win

When wrestling difficulties of expanding the business, protecting it against major setbacks that could result in its premature closure, may be the last thing and least priority on the owner’s mind. Documentaries have been created Read More …

– The immeasurable economy of humility, generosity and kindness

Ultimately, what matters to any business is the ability to generate revenue. The more diverse the sources of revenue, the better the prospects for the business. Likewise, the fewer and narrower the sources, the higher Read More …

– The Disloyal #Loyalty Reward Programmes

Our poorly performing economy means many consumers will continue experiencing hardships and increasingly look for bargains and specials wherever they could find them. Loyalty programmes promoted by many companies will now become the focus, with Read More …

– #Dishonesty is a treasonous abomination

Unauthorised debit orders, “concealed” contract terms, undisclosed essential information, misrepresentation of facts, flagrant lies among others, are common deception afflicting consumers and businesses alike. At the heart of the deception is the willingness to want Read More …

– Be good to customers and generous to loyal ones

When economic hardship increases and prolongs, chivalry often dies. It’s as if the root of all successes is in rudeness, officiousness, generalisations and all other nasty “nesses” out there. Perhaps we worship materialism and its Read More …

– Balance #CustomerExperience in your #BusinessExpansion Efforts

One thing I like about engaging good small companies is having a one-stop-shop in the resolution of problems. Often, when you hire good small-businesses and they encounter a problem requiring specialists, they do not pass Read More …