– The immeasurable economy of humility, generosity and kindness

Ultimately, what matters to any business is the ability to generate revenue. The more diverse the sources of revenue, the better the prospects for the business. Likewise, the fewer and narrower the sources, the higher Read More …

– Be good to customers and generous to loyal ones

When economic hardship increases and prolongs, chivalry often dies. It’s as if the root of all successes is in rudeness, officiousness, generalisations and all other nasty “nesses” out there. Perhaps we worship materialism and its Read More …

– Look out for the fine line

At the dawn of the year 2000 just after the dizziness of prolonged working hours a couple of months before to avoid the much-publicised New Year “catastrophe”, I drove to a British automaker’s dealership in Read More …