– Make technology your friend
In my garage is a classic I bought seventeen years ago. For the past few years, it has been parked and not used regularly, but taken out once or so a week to maintain the Read More …
Tag: #Service
– Longer Support Hours are imperative for Basic Service Provision
Notwithstanding the digital divide prevalent in our country, for many, voice and data connectivity are necessities of life along water and electricity far more important to some extent than food. I do not know about Read More …
– Be good to customers and generous to loyal ones
When economic hardship increases and prolongs, chivalry often dies. It’s as if the root of all successes is in rudeness, officiousness, generalisations and all other nasty “nesses” out there. Perhaps we worship materialism and its Read More …
– Taking One’s Craft Seriously
It’s encouraging seeing small-business owners taking their craft seriously in managing customer relations. The mistake many small-business owners make is taking things personal when concerns about aspects of their businesses are raised. Owners are not Read More …
– #Employers, appreciate your employees. #Employees, appreciate your employers
Employers, appreciate your employees. Employees, appreciate your employers. I command you. By Nimroth Gwetsa, 30 September 2018.
> PERILS OF ILL-TIMED UPFRONT PAYMENT DEMANDS
It’s very rare interacting with emerging or small businesses and not face requests for upfront payment before any delivery of service or product is made. It’s quite refreshing, on the one hand, seeing small businesses Read More …
